Navigating international shipping with AllChinaBuy? This comprehensive FAQ tackles top concerns like address formatting, customs clearance, and real-time package tracking. Bookmark this guide for smooth cross-border purchases.
1. Addressing Challenges
Why can't I input my international address?
- Character limits:
- Forbidden characters:
- Country dropdown:
- Pro tip:
- Forbidden characters:
Do Chinese warehouse addresses follow Western formatting?
No, Chinese reverse the sequence:
Correct format example:
Recipient Name
Dongcheng District, Beijing, 100010 China
Building 3, Unit 502, 38 Wangfujing Street
2. Customs & Duties
When is ID required for customs clearance?
These situations typically require identification:
| Country | Threshold | Documents |
|---|---|---|
| USA | ≥$800 | No ID |
| EU | ≥€150 | Passport copy |
| Brazil | Any value | CPF + invoice |
Time saver:
What if customs holds my package?
- Check tracking for specific hold reason (DHL/FedEx codes will indicate "Customs inspection")
- Prepare purchase invoice showing actual payment (non-Chinese exports require formal commercial invoice)
- Contact AllChinaBuy for HS code verification (essential for tech products/electronics)
- Argue tax assessments for declared value disputes (provide credit card statements)